Lirunex Privacy Policy Singapore

Trading platform screens on laptop and smartphone showing Lirunex charts and Open Account button

Understanding Lirunex Privacy Framework in Singapore

Our company strictly follows Singapore’s Personal Data Protection Act (PDPA) to safeguard your information. We collect personal data during account creation, including identification and contact details. Financial information such as bank accounts and transaction history is also gathered to support trading activities. Technical data like IP addresses and device types are recorded for security and platform optimization. This privacy policy covers all data handling within our MetaTrader platform and Expert Advisor tools.

Data Category Collection Method Purpose Retention Period
Personal Identity Registration Form KYC Compliance 7 years after account closure
Financial Records Trading Platform Transaction Processing 5 years minimum
Technical Data Automated Systems Platform Security 2 years maximum

Data Processing Purposes and Legal Basis

We use your data primarily for account verification, trade execution, and compliance with Singapore regulations. Identity and address verification ensure anti-money laundering adherence. Trading activity data supports order processing and Expert Advisor functionalities. Legal grounds include contractual necessity, regulatory demands, and our legitimate interests. Marketing without consent is strictly excluded from our data processing activities.

  • Account opening and verification procedures
  • Trade execution and settlement processes
  • Customer support and technical assistance
  • Fraud prevention and security monitoring
  • Regulatory reporting and compliance activities

Information Sharing and Third-Party Disclosures

We strictly limit data sharing in Singapore to authorized entities. Regulatory agencies such as the Monetary Authority of Singapore (MAS) receive necessary data under legal obligations. Third-party service providers like payment processors and KYC vendors have restricted access for operational purposes. We enforce contractual and technical safeguards to protect your information during these disclosures. Only the minimum required data is shared to fulfill legal or service functions.

Payment Processing Partners

Financial details are shared with accredited payment service providers within Singapore. These partners handle deposits, withdrawals, and currency conversions under strict confidentiality terms. We audit partners regularly to ensure they comply with equivalent data privacy standards. Our agreements include mandatory breach notifications and data protection clauses.

Regulatory Reporting Requirements

Periodic reporting to Singapore authorities involves submitting anonymized statistics or specific account details. Data minimization principles are applied to ensure only essential information is disclosed. We document all communications and maintain secure procedures for regulatory data transfers.

Third Party Type Information Shared Legal Basis Security Measures
Payment Processors Financial Data Only Service Provision Encryption + Audit Trails
KYC Providers Identity Documents Regulatory Compliance Secure API + Access Logs
Regulatory Bodies Trading Records Legal Obligation Encrypted Transmission

Data Security Measures and Protection Protocols

We apply a multi-layered security framework in Singapore to protect your personal data. Technical safeguards include TLS 1.3 encryption with 256-bit keys for all transmissions. Role-based access restricts database entry, supplemented by automated threat detection and security audits. Administrative controls cover staff background checks, training, and strict authorization policies. Physical security involves biometric access to ISO 27001 certified Singapore data centers.

  • Multi-factor authentication for system access
  • Regular penetration testing and vulnerability scans
  • Encrypted backups stored securely at rest
  • 24/7 security monitoring and incident response
  • Annual third-party audits for compliance verification

User Rights and Data Subject Requests

Under Singapore law, you have rights to access, correct, and delete your personal data. Requests can be submitted via our support channels or client dashboard. We provide data access reports within 30 days, detailing categories and purposes. Corrections can be made online or through support with supporting evidence. Deletion requests follow regulatory retention requirements and are processed within 90 days.

Data Portability and Transfer Rights

We deliver your personal data in machine-readable formats like CSV, JSON, or PDF upon request. Identity verification is mandatory before data exports. Complex histories may require up to 45 days for processing. This service covers trading history, transaction records, and account settings.

Deletion and Retention Management

Data retention complies with Singapore financial regulations, retaining records for seven years post account closure. Non-essential data is securely deleted within 90 days. You may request deletion of optional information during account activity, subject to legal constraints. We provide clear explanations when deletion is not feasible due to regulatory or contractual reasons.

User Right Processing Time Required Documentation Available Formats
Data Access 30 days Identity Verification PDF, CSV, JSON
Data Correction 5 business days Supporting Evidence Online Portal Update
Data Deletion 90 days Account Closure Form Confirmation Email

Cookie Policy and Tracking Technologies

Our MetaTrader platform and website in Singapore use cookies and tracking for operational efficiency. Essential cookies enable login, session control, and trade execution. Security cookies monitor suspicious activity to prevent fraud. Performance cookies collect anonymous data to optimize system speed and reliability. We do not employ advertising or third-party marketing cookies on our platform.

  • Session management and authentication cookies
  • Security and fraud prevention trackers
  • Performance analytics and error monitoring
  • User preference storage for customization
  • Load balancing and server optimization tools

Cross-Border Data Transfers and International Compliance

Although Singapore is the primary data processing site, some data transfers occur internationally for service delivery. Transfers use safeguards like adequacy decisions, standard contractual clauses, and binding corporate rules. MetaTrader platform synchronization requires encrypted international data flows with strict access management. Singapore regulatory data remains localized unless legal exceptions apply. All transfers follow rigorous legal and security protocols.

Adequacy Assessments and Transfer Mechanisms

We assess partner countries for data protection adequacy before transfers. Where adequacy is absent, contractual clauses enforce compliance with Singapore privacy standards. These contracts specify data subject rights and breach management procedures.

Data Localization Requirements

Singapore law mandates certain data, such as KYC documents and trading records, remain within local jurisdiction. Our primary databases reside in Singapore with international backups under strict controls. Payment processing and identity verification may involve limited international data handling with documented approvals. All cross-border flows are logged and regularly audited.

Privacy Policy Updates and Communication Procedures

We update our privacy policy regularly to reflect regulatory and technological changes in Singapore. Substantial updates prompt advance email notifications and dashboard announcements with 30-day notices. Minor clarifications may be implemented with shorter notification periods. All versions include effective dates and summaries of changes. Users can access historical policies and receive support for any questions.

  • Email notifications for policy changes
  • Platform announcements for major updates
  • Detailed impact assessments and change summaries
  • Access to archived versions for compliance
  • Customer support for policy-related inquiries

Our ongoing commitment ensures privacy practices meet Singapore legal requirements and industry standards. We continually enhance protections to maintain trust and compliance for all lirunex platform users.

Update Type Notification Method Notice Period
Major Changes Email + Dashboard 30 days
Minor Updates Email or Dashboard As needed
Policy Archive Platform Access Ongoing

❓ FAQ

How does lirunex protect my data in Singapore?

We apply robust encryption, role-based access, and ISO 27001 certified data centers to secure your personal information.

Can I request access to my trading data?

Yes, Singapore residents can request personal data reports in PDF, CSV, or JSON within 30 days.

Are my financial details shared with third parties?

Only with authorized payment processors under strict confidentiality agreements and regulatory compliance.

What cookies does lirunex use?

Essential, security, and performance cookies are used to maintain platform operation and security; no marketing cookies are employed.

How will I be informed about privacy policy changes?

We notify all users via email and platform announcements for significant updates with advance notice.